SignalFx EU0 incident

Splunk Observability Cloud Web Interface Intermittently Unavailable

Minor Resolved View vendor source →

SignalFx EU0 experienced a minor incident on April 30, 2025 affecting Splunk Observability Cloud Web Interface, lasting 12h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 07:38 AM UTC
Resolved
Apr 30, 2025, 08:29 PM UTC
Duration
12h 51m
Detected by Pingoru
Apr 30, 2025, 07:38 AM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Apr 30, 2025, 07:38 AM UTC

    We are investigating intermittent unavailability of the Splunk Observability Cloud web application. Data ingest is not impacted at this time. We will provide an update as soon as possible.

  2. investigating Apr 30, 2025, 08:40 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 30, 2025, 09:41 AM UTC

    We are continuing to investigate this issue.

  4. identified Apr 30, 2025, 10:41 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Apr 30, 2025, 11:41 AM UTC

    A fix is still being continuously implemented.

  6. identified Apr 30, 2025, 12:57 PM UTC

    A fix is still being continuously implemented.

  7. identified Apr 30, 2025, 01:40 PM UTC

    Resolving team are actively working on fix implementation

  8. identified Apr 30, 2025, 02:40 PM UTC

    Resolving team are actively working on fix implementation

  9. monitoring Apr 30, 2025, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  10. resolved Apr 30, 2025, 08:29 PM UTC

    This incident has been resolved.