Signable Outage History

Signable is up right now

Signable had 5 outages in the last 2 years totaling 1h 23m of downtime — averaging 0.2 incidents per month.

There were 5 Signable outages since December 8, 2025 totaling 1h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.signable.co.uk

Minor June 26, 2026

Elevated API Errors (Envelope Sending)

Detected by Pingoru
Jun 26, 2026, 11:25 AM UTC
Resolved
Jun 26, 2026, 11:31 AM UTC
Duration
5m
Affected: API
Timeline · 2 updates
  1. monitoring Jun 26, 2026, 11:25 AM UTC

    We're experiencing an elevated level of API errors, for envelope sending and are currently looking into the issue.

  2. resolved Jun 26, 2026, 11:31 AM UTC

    We can confirm that our monitoring is showing that the issues impacting Envelope Sending have been resolved. A full post-mortem will be published as soon as it is available. If you continue to experience problems please contact our support team [email protected]. A full report will be published as soon as we have finished investigating the root cause. Thank you for your patience.

Read the full incident report →

Critical June 15, 2026

Investigating - Public API - Unable to send envelopes

Detected by Pingoru
Jun 15, 2026, 01:38 PM UTC
Resolved
Jun 15, 2026, 01:41 PM UTC
Duration
3m
Affected: API
Timeline · 6 updates
  1. investigating Jun 15, 2026, 01:28 PM UTC

    We are investigating an issue impacting the Public API. We will share an update as soon as we have more information. Thank you for your patience.

  2. investigating Jun 15, 2026, 01:29 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 15, 2026, 01:37 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 15, 2026, 01:38 PM UTC

    We have implemented a fix for the issues with the Public API and are monitoring the situation. We will share an update as soon as we can confirm it has been fully resolved. Thank you for your patience. A full report will be published as soon as we have finished investigating the root cause.

  5. monitoring Jun 15, 2026, 01:41 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 15, 2026, 01:41 PM UTC

    We can confirm that our monitoring is showing that the issues impacting the Public API have been resolved. A full post-mortem will be published as soon as it is available. If you continue to experience problems please contact our support team [email protected]. A full report will be published as soon as we have finished investigating the root cause. Thank you for your patience.

Read the full incident report →

Minor May 26, 2026

Investigating - Degraded performance - Web App, API

Detected by Pingoru
May 26, 2026, 07:43 AM UTC
Resolved
May 26, 2026, 08:01 AM UTC
Duration
18m
Affected: Web AppAPI
Timeline · 3 updates
  1. investigating May 26, 2026, 07:43 AM UTC

    We are investigating an issue impacting the the Web App and API where customers are experiencing degraded performance. We will share an update as soon as we have more information. Thank you for your patience.

  2. investigating May 26, 2026, 07:59 AM UTC

    This incident has been resolved.

  3. resolved May 26, 2026, 08:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 28, 2026

Identified - Document Signing - Unable to sign

Detected by Pingoru
Apr 28, 2026, 01:38 PM UTC
Resolved
Apr 28, 2026, 02:04 PM UTC
Duration
26m
Affected: Web AppAPISigning Page
Timeline · 5 updates
  1. investigating Apr 28, 2026, 01:38 PM UTC

    We have identified a fix for the issues affecting document signing. We’re working to implement it and will let you know as soon as it is deployed.

  2. identified Apr 28, 2026, 01:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 28, 2026, 01:40 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 28, 2026, 01:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 28, 2026, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 8, 2025

Issues affecting the Web App

Detected by Pingoru
Dec 08, 2025, 10:31 AM UTC
Resolved
Dec 08, 2025, 10:59 AM UTC
Duration
28m
Affected: Web App
Timeline · 4 updates
  1. investigating Dec 08, 2025, 10:31 AM UTC

    We have identified an issue affecting the web application. We will post a further update shortly.

  2. identified Dec 08, 2025, 10:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 08, 2025, 10:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 08, 2025, 10:59 AM UTC

    This incident has been resolved.

Read the full incident report →