Shuttlerock experienced a major incident on July 6, 2025 affecting Order API and Order UI and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Order APIOrder UIRevision UIRevision API
Update timeline
- investigating Jul 06, 2025, 09:21 PM UTC
We are performing scheduled maintenance. During this period, our services will be temporarily unavailable. We apologize for any inconvenience and appreciate your understanding as we work to improve our platform's performance and reliability. For updates, please check back here or contact our support team if you have any questions.
- investigating Jul 06, 2025, 09:22 PM UTC
We are continuing to investigate this issue.
- resolved Jul 06, 2025, 10:20 PM UTC
Maintenance is complete, and the service is back online.