Shuttlerock experienced a critical incident on July 31, 2025 affecting Order API and Order UI and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Order APIOrder UIRevision UIRevision API
Update timeline
- identified Jul 31, 2025, 04:50 AM UTC
An issue has occured while updating ShuttlerockCloud. Our engineers are working on a fix and we will update you once ShuttlerockCloud is working again. Thank you for your patience.
- monitoring Jul 31, 2025, 05:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2025, 05:40 AM UTC
This incident has been resolved.