Shuttlerock incident

Issue reviewing and progressing projects in ShuttlerockCloud

Notice Resolved View vendor source →

Shuttlerock experienced a notice incident on March 31, 2026 affecting Order API and Order UI and 1 more component, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 02:43 AM UTC
Resolved
Mar 31, 2026, 05:46 AM UTC
Duration
3h 2m
Detected by Pingoru
Mar 31, 2026, 02:43 AM UTC

Affected components

Order APIOrder UIRevision UIRevision API

Update timeline

  1. investigating Mar 31, 2026, 02:43 AM UTC

    ShuttlerockCloud is currently experiencing an issue that is affecting the reviewing deliverables and progressing project i.e. submitting revisions, approving etc. This is currently being investigated, and we will update you once the issue is resolved.

  2. monitoring Mar 31, 2026, 03:48 AM UTC

    We have applied a fix for this issue, which has resolved the problem for most projects. Some projects are still affected, so we are monitoring, and trying to resolve issues for those projects.

  3. resolved Mar 31, 2026, 05:46 AM UTC

    This incident has been resolved.