Showpad incident

Showpad slow or failing to load

Critical Resolved View vendor source →

Showpad experienced a critical incident on October 13, 2022 affecting Showpad Platform, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 01:57 PM UTC
Resolved
Oct 13, 2022, 02:43 PM UTC
Duration
45m
Detected by Pingoru
Oct 13, 2022, 01:57 PM UTC

Affected components

Showpad Platform

Update timeline

  1. identified Oct 13, 2022, 01:57 PM UTC

    Our engineering team is investigating an issue impacting the Showpad platform. Both users and administrators might experience slow loading times or certain areas of the platform being completely impossible to load.

  2. identified Oct 13, 2022, 01:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 13, 2022, 02:43 PM UTC

    The incident has been resolved and the Platform is fully accessible and stable now. We apologize for any inconvenience caused during this time.