Showpad experienced a minor incident on June 16, 2023 affecting Showpad Platform, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Showpad Platform
Update timeline
- monitoring Jun 16, 2023, 09:44 PM UTC
Our engineering team has identified an issue causing a delay in file processing for both assets uploaded by admins and users. They are currently monitoring the backlog of files queued for processed and are investigating options to increase processing speed, however estimate delays for the next hour. Once the backlog has been cleared, an update will be posted here.
- resolved Jun 16, 2023, 10:47 PM UTC
The file processing backlog has cleared. If you are still experiencing delays, try the upload once more and it will be processed as normal.