Showpad experienced a critical incident on December 13, 2022 affecting Showpad Platform, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Showpad Platform
Update timeline
- identified Dec 13, 2022, 01:22 PM UTC
Our engineering team is investigating an issue impacting the Showpad platform both for users (the Web App) and administrators (the Online Platform). An error message is displayed when you attempt to load either side of the platform.
- resolved Dec 13, 2022, 01:33 PM UTC
This incident has been resolved and Showpad is accessible again. We apologize for any inconvenience that this may have caused.