Showpad incident

Showpad Web App Potentially Inaccessible

Major Resolved View vendor source →

Showpad experienced a major incident on February 20, 2023 affecting Showpad Platform, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2023, 03:33 PM UTC
Resolved
Feb 20, 2023, 03:39 PM UTC
Duration
5m
Detected by Pingoru
Feb 20, 2023, 03:33 PM UTC

Affected components

Showpad Platform

Update timeline

  1. identified Feb 20, 2023, 03:33 PM UTC

    Showpad is currently experiencing an issue that is making some of the instances inaccessible for users. You might find yourself trying to access the Web App in a continuous loading mode and your browser to be frozen. Our engineering teams are already looking into this and will address the situation as soon as possible. If you are impacted, we would like to apologize for the inconvenience this is causing and thank you for your patience while we work on the issue.

  2. resolved Feb 20, 2023, 03:39 PM UTC

    This incident has been resolved, all Showpad instances are fully accessible again. If you were impacted, we would like to apologize for the inconvenience this is causing and thank you for your patience while we work on the issue.