Showpad experienced a critical incident on March 20, 2023 affecting Showpad Platform, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Showpad Platform
Update timeline
- identified Mar 20, 2023, 01:44 PM UTC
Our engineering team is investigating an issue impacting the Showpad platform. Both users and administrators might experience slow loading times or certain areas of the platform being completely impossible to load.
- resolved Mar 20, 2023, 03:54 PM UTC
Our engineering team has fixed the issue. All systems have recovered and all services are stable again. Our sincere apologies for the inconvenience. We are investigating how this happened and how we can prevent it in the future.