Showpad incident

Showpad Coach: Unable to assign users or user groups to Courses

Minor Resolved View vendor source →

Showpad experienced a minor incident on April 26, 2023 affecting Showpad Coach, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2023, 01:47 PM UTC
Resolved
Apr 26, 2023, 03:15 PM UTC
Duration
1h 28m
Detected by Pingoru
Apr 26, 2023, 01:47 PM UTC

Affected components

Showpad Coach

Update timeline

  1. identified Apr 26, 2023, 01:47 PM UTC

    Showpad Coach is experiencing issues in the Online Platform. Assigning users or user groups to Courses is currently not possible. This impacts both new and existing Courses. Path assignments are working as expected. Learners are not impacted by this if they have been previously assigned to items. The issue is being investigated internally and will be resolved as soon as possible.

  2. resolved Apr 26, 2023, 05:49 PM UTC

    This incident has been resolved.