Showpad incident

Showpad is slow or failing to load

Major Resolved View vendor source →

Showpad experienced a major incident on July 5, 2023 affecting Showpad Platform, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2023, 01:44 PM UTC
Resolved
Jul 05, 2023, 02:00 PM UTC
Duration
15m
Detected by Pingoru
Jul 05, 2023, 01:44 PM UTC

Affected components

Showpad Platform

Update timeline

  1. identified Jul 05, 2023, 01:44 PM UTC

    Our engineering team is investigating an issue impacting the Showpad platform. Both users and administrators might experience slow loading times or certain areas of the platform being completely impossible to load.

  2. monitoring Jul 05, 2023, 01:48 PM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Jul 05, 2023, 02:00 PM UTC

    This incident has been resolved and performance is again at expected levels. We apologise for any inconvenience this might have caused you.