Showpad experienced a major incident on October 23, 2023 affecting Showpad Platform, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Showpad Platform
Update timeline
- identified Oct 23, 2023, 01:17 PM UTC
Our engineering team is investigating an issue impacting the Showpad platform. Both users and administrators might experience slowness when logging in and sometimes the operation might fail with a Server Error. Please try to refresh if you land on such an error and try to re-authenticate. We are working on restoring functionality as soon as possible.
- resolved Oct 23, 2023, 01:30 PM UTC
Logging in to Showpad is once again stable and the Platform is accessible.