Showpad experienced a critical incident on January 15, 2024 affecting Showpad Platform, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Showpad Platform
Update timeline
- investigating Jan 15, 2024, 02:18 PM UTC
We have identified and are currently investigating an issue impacting the Showpad platform. Both Users and Administrators will currently experience slow loading times or certain areas of the platform being completely impossible to load.
- investigating Jan 15, 2024, 03:23 PM UTC
A fix has been implemented and we see load times drastically improved. We will continue to monitor to ensure full stability.
- resolved Jan 15, 2024, 03:59 PM UTC
We see platform performance remaining steady and consider the incident fully resolved. We apologize for any inconvenience this may have caused.