Showpad experienced a minor incident on February 7, 2024 affecting Showpad Coach, lasting 7h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 07, 2024, 03:39 PM UTC
Showpad Coach is currently experiencing an issue with reporting. Activities recorded since February 1st are not being displayed in Coach Reporting. This only impacts Coach-related reports and does not impact Content-related reports. The issue is being investigated internally and will be resolved as soon as possible.
- resolved Feb 07, 2024, 10:41 PM UTC
The issue with Coach Reporting is now resolved. We apologize for the trouble and thank you for your patience.
- postmortem Feb 07, 2024, 10:42 PM UTC
Summary of the issue can be found in the Slack channel here: [https://showpad.slack.com/archives/CCKLK2FLK/p1707322288320239](https://showpad.slack.com/archives/CCKLK2FLK/p1707322288320239)