ShopWired experienced a minor incident on June 27, 2025 affecting Websites and ShopWired Admin System and 1 more component, lasting 4h 36m. The incident has been resolved; the full update timeline is below.
Affected components
WebsitesShopWired Admin SystemAPI
Update timeline
- investigating Jun 27, 2025, 09:38 AM UTC
We are currently investigating intermittent connectivity issues affecting websites, ShopWired admin and the API.
- monitoring Jun 27, 2025, 10:02 AM UTC
The connectivity issues lasted for approximately 7 minutes from 10.30am (UK time) but we are still actively monitoring the platform.
- investigating Jun 27, 2025, 10:34 AM UTC
Traffic to ShopWired Websites, admin and the API is currently suffering degraded performance and intermittent connectivity issues. We are currently investigating.
- resolved Jun 27, 2025, 02:14 PM UTC
This incident has been resolved.