ShopWired incident

Platform connectivity

Major Resolved View vendor source →

ShopWired experienced a major incident on April 2, 2026 affecting Websites and ShopWired Admin System and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 05:47 AM UTC
Resolved
Apr 02, 2026, 07:19 AM UTC
Duration
1h 31m
Detected by Pingoru
Apr 02, 2026, 05:47 AM UTC

Affected components

WebsitesShopWired Admin SystemAPI

Update timeline

  1. investigating Apr 02, 2026, 05:47 AM UTC

    We are currently investigating degraded performance of the ShopWired platform, admin system, API and websites.

  2. monitoring Apr 02, 2026, 05:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 07:19 AM UTC

    This incident has been resolved.