ShopWired incident

Connectivity issues (US)

Notice Ongoing View vendor source →

ShopWired is currently experiencing a notice incident, which began 18h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 09:02 AM UTC
Resolved
Ongoing
Duration
● 17h 41m
Detected by Pingoru
May 08, 2026, 09:02 AM UTC

Update timeline

  1. investigating May 08, 2026, 09:02 AM UTC

    We're investigating reports of connectivity issues from traffic from the US.

  2. investigating May 08, 2026, 09:08 AM UTC

    We are aware this issue previously affected traffic in the UK and EU (some users or website visitors may have intermittently seen 503 errors when accessing websites or admin). These errors should now be resolved for all traffic except traffic originating from the USA. We are continuing to investigate the root cause of this error.

  3. monitoring May 08, 2026, 09:27 AM UTC

    We have implemented a fix and are monitoring the results.