ShopWired experienced a minor incident on July 16, 2025 affecting ShopWired Payments, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
ShopWired Payments
Update timeline
- investigating Jul 16, 2025, 09:04 AM UTC
We are currently investigating an issue affecting users of ShopWired Payments issuing refunds, capturing transactions and performing other actions within the ShopWired account. Front end websites are not affected, payments and transactions are being processed as normal without any issues.
- resolved Jul 16, 2025, 01:04 PM UTC
This incident has been resolved.