ShopWired incident

Add to basket error

Minor Resolved View vendor source →

ShopWired experienced a minor incident on June 22, 2022 affecting Websites, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2022, 09:06 AM UTC
Resolved
Jun 22, 2022, 11:43 AM UTC
Duration
2h 37m
Detected by Pingoru
Jun 22, 2022, 09:06 AM UTC

Affected components

Websites

Update timeline

  1. investigating Jun 22, 2022, 09:06 AM UTC

    We're currently investigating reports from some users that website visitors are unable to add products to the basket.

  2. identified Jun 22, 2022, 09:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2022, 11:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2022, 11:43 AM UTC

    This incident has been resolved.