ShopWired incident

Add to basket error

Minor Resolved View vendor source →

ShopWired experienced a minor incident on June 23, 2022 affecting Websites, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2022, 12:05 PM UTC
Resolved
Jun 23, 2022, 01:36 PM UTC
Duration
1h 31m
Detected by Pingoru
Jun 23, 2022, 12:05 PM UTC

Affected components

Websites

Update timeline

  1. investigating Jun 23, 2022, 12:05 PM UTC

    We're currently investigating an issue preventing users from adding products to the basket.

  2. investigating Jun 23, 2022, 12:08 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 23, 2022, 12:16 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 23, 2022, 12:55 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 23, 2022, 12:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 23, 2022, 01:36 PM UTC

    This incident has been resolved.