ShopWired experienced a minor incident on September 29, 2022 affecting Websites, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Websites
Update timeline
- investigating Sep 29, 2022, 08:20 AM UTC
We're currently investigating reports from some customers that some visitors are unable to add products to the basket on some websites.
- investigating Sep 29, 2022, 09:04 AM UTC
We are continuing to investigate the cause of this issue.
- monitoring Sep 29, 2022, 10:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2022, 11:15 AM UTC
This incident has been resolved.