ShopWired experienced a minor incident on February 23, 2024 affecting ShopWired Admin System, lasting 16h 21m. The incident has been resolved; the full update timeline is below.
Affected components
ShopWired Admin System
Update timeline
- identified Feb 23, 2024, 02:15 PM UTC
We've identified an issue concerning import/export systems on ShopWired (affecting all systems, i.e. products, categories, delivery rates, voucher codes, gift vouchers) and the generation of reports for ShopWired Payments. We are currently implementing a fix for this issue.
- monitoring Feb 23, 2024, 03:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2024, 06:37 AM UTC
This incident has been resolved.