ShopWired incident

Platform errors

Critical Resolved View vendor source →

ShopWired experienced a critical incident on May 22, 2024 affecting Websites and ShopWired Admin System, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2024, 10:35 AM UTC
Resolved
May 22, 2024, 10:45 AM UTC
Duration
10m
Detected by Pingoru
May 22, 2024, 10:35 AM UTC

Affected components

WebsitesShopWired Admin System

Update timeline

  1. investigating May 22, 2024, 10:35 AM UTC

    We are currently investigating an outage affecting ShopWired websites and platform

  2. identified May 22, 2024, 10:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2024, 10:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2024, 10:45 AM UTC

    This incident has been resolved.