ShopWired experienced a minor incident on July 9, 2024 affecting Websites, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Websites
Update timeline
- investigating Jul 09, 2024, 07:54 AM UTC
We are investigating reports of an issue affecting some ShopWired websites that utilise Version 5 themes and the section/block system. Websites using Version 4 and earlier themes are not affect.
- investigating Jul 09, 2024, 09:29 AM UTC
We are continuing to investigate this issue.
- identified Jul 09, 2024, 11:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 09, 2024, 11:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2024, 11:44 AM UTC
This incident has been resolved.