ShopWired incident

Slow response times

Minor Resolved View vendor source →

ShopWired experienced a minor incident on August 1, 2024 affecting Websites and ShopWired Admin System, lasting 10h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 11:13 AM UTC
Resolved
Aug 01, 2024, 09:52 PM UTC
Duration
10h 38m
Detected by Pingoru
Aug 01, 2024, 11:13 AM UTC

Affected components

WebsitesShopWired Admin System

Update timeline

  1. investigating Aug 01, 2024, 11:13 AM UTC

    We are currently investigating an issue causing slow response times across websites and admin.

  2. monitoring Aug 01, 2024, 12:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2024, 09:52 PM UTC

    This incident has been resolved.