ShopWired experienced a minor incident on September 12, 2024, lasting 10h 38m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 12, 2024, 10:17 PM UTC
We have identified the cause of an issue affecting the syncing of stock and price information with external sources for users of the **Stock Sync** app. The issue is currently causing a delay of updating information from external CSV sources. Our team are currently working on a fix for the issue. This is the only app affected.
- monitoring Sep 13, 2024, 08:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 13, 2024, 08:56 AM UTC
This incident has been resolved.