ShopWired incident

Platform incident

Minor Resolved View vendor source →

ShopWired experienced a minor incident on December 21, 2024 affecting Websites, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2024, 10:49 AM UTC
Resolved
Dec 21, 2024, 01:52 PM UTC
Duration
3h 2m
Detected by Pingoru
Dec 21, 2024, 10:49 AM UTC

Affected components

Websites

Update timeline

  1. investigating Dec 21, 2024, 10:49 AM UTC

    We're currently investigating an incident affecting the availability of websites.

  2. investigating Dec 21, 2024, 11:18 AM UTC

    Service returned to normal at 10.57am but the underlying issue has yet been identified. We are therefore continuing to investigate the issue.

  3. resolved Dec 21, 2024, 01:52 PM UTC

    This incident has not reoccurred and the underlying cause has been resolved.