ShopWired incident

Category and product display

Minor Resolved View vendor source →

ShopWired experienced a minor incident on February 7, 2025 affecting Websites, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2025, 11:37 AM UTC
Resolved
Feb 07, 2025, 01:55 PM UTC
Duration
2h 18m
Detected by Pingoru
Feb 07, 2025, 11:37 AM UTC

Affected components

Websites

Update timeline

  1. investigating Feb 07, 2025, 11:37 AM UTC

    We are currently investigating an issue affecting the display of some sub-categories not appearing on parent category pages, and some products not appearing on category pages.

  2. resolved Feb 07, 2025, 01:55 PM UTC

    This issued was resolved at 13:07 UTC.