SHOPLINE experienced a minor incident on December 1, 2025 affecting [TW] SHOPLINE Logistics and [TW] Family Mart 全家 B2C 大宗寄件 and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
[TW] SHOPLINE Logistics[TW] Family Mart 全家 B2C 大宗寄件[TW] Family Mart 全家 C2C 交貨便
Update timeline
- identified Dec 01, 2025, 03:30 AM UTC
全家端自今晨(12/1) 08:30 開始發生連線超時、服務不穩,超商取貨(含冷藏、冷凍)執行出貨、列印標籤功能受限。
- resolved Dec 01, 2025, 04:13 AM UTC
全家於 12:00 修復完畢,目前全家超取服務皆為正常。