SHOPLINE incident

[All Region] 商品前台無法穩定載入

Major Resolved View vendor source →

SHOPLINE experienced a major incident on July 22, 2026 affecting SHOPLINE EC Storefront, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 03:09 AM UTC
Resolved
Jul 22, 2026, 04:30 AM UTC
Duration
1h 21m
Detected by Pingoru
Jul 22, 2026, 03:09 AM UTC

Affected components

SHOPLINE EC Storefront

Update timeline

  1. identified Jul 22, 2026, 03:09 AM UTC

    目前偵測到商品前的的商品列表頁面無法穩定成功載入，會出現 404 畫面，SHOPLINE 團隊加速修復中。

  2. identified Jul 22, 2026, 03:09 AM UTC

    We are continuing to work on a fix for this issue.

  3. investigating Jul 22, 2026, 03:13 AM UTC

    We are currently investigating this issue.

  4. monitoring Jul 22, 2026, 03:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 22, 2026, 03:29 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Jul 22, 2026, 04:05 AM UTC

    預期已全數恢復，技術團隊持續監控中。

  7. resolved Jul 22, 2026, 04:30 AM UTC

    This incident has been resolved.