ShopBase incident

Investigating an issue with Storefront

Minor Ongoing View vendor source →

ShopBase is currently experiencing a minor incident affecting Storefront and Storefront Home Page and 1 more component, which began 219d ago. The vendor's full update timeline is below.

Started
Oct 10, 2025, 04:18 AM UTC
Resolved
Ongoing
Duration
● 219d 1h
Detected by Pingoru
Oct 10, 2025, 04:18 AM UTC

Affected components

StorefrontStorefront Home PageStorefront Collection ViewStorefront Product View

Update timeline

  1. investigating Oct 10, 2025, 04:41 AM UTC

    We are investigating Storefront issues to understand the full impact and mitigate this problem. More updates to follow shortly.

  2. investigating Oct 10, 2025, 04:48 AM UTC

    A fix has been implemented and we are monitoring the outcome. During this period, some storefront images may not display or may load intermittently. Other storefront functions remain available. We will share another update when the incident is resolved.