ShopBase experienced a minor incident on October 10, 2025 affecting Storefront and Storefront Home Page and 1 more component, lasting 249d. The incident has been resolved; the full update timeline is below.
Affected components
StorefrontStorefront Home PageStorefront Collection ViewStorefront Product View
Update timeline
- investigating Oct 10, 2025, 04:41 AM UTC
We are investigating Storefront issues to understand the full impact and mitigate this problem. More updates to follow shortly.
- investigating Oct 10, 2025, 04:48 AM UTC
A fix has been implemented and we are monitoring the outcome. During this period, some storefront images may not display or may load intermittently. Other storefront functions remain available. We will share another update when the incident is resolved.