ShopBase incident

An issue has occurred from Third party services. Payment providers maybe affected.

Minor Resolved View vendor source →

ShopBase experienced a minor incident on October 16, 2025 affecting Third party services and Payment providers, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 04:40 PM UTC
Resolved
Oct 16, 2025, 08:15 PM UTC
Duration
3h 35m
Detected by Pingoru
Oct 16, 2025, 04:40 PM UTC

Affected components

Third party servicesPayment providers

Update timeline

  1. monitoring Oct 16, 2025, 05:16 PM UTC

    An incident has happen on PayPal end. In this period, your customer may not be able to checkout via PayPal gateway. We will provide an update when the incident is resolved.

  2. resolved Oct 16, 2025, 08:15 PM UTC

    The issue has been resolved