ShopBase incident

Investigating an issue with Admin Dashboard. Product maybe affected

Minor Resolved View vendor source →

ShopBase experienced a minor incident on June 16, 2026 affecting Admin Dashboard and Product - Collection - Campaign, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 04:30 AM UTC
Resolved
Jun 16, 2026, 05:35 AM UTC
Duration
1h 5m
Detected by Pingoru
Jun 16, 2026, 04:30 AM UTC

Affected components

Admin DashboardProduct - Collection - Campaign

Update timeline

  1. investigating Jun 16, 2026, 04:30 AM UTC

    We are investigating Admin Dashboard issues to understand the full impact and mitigate this problem. More updates to follow shortly.

  2. investigating Jun 16, 2026, 04:33 AM UTC

    A fix has been implemented and we are monitoring the result. In this period, you may experience delays when updating products. We will provide an update when the incident is resolved.

  3. resolved Jun 16, 2026, 05:35 AM UTC

    The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.