Shock Hosting incident

Frankfurt - Outage

Major Resolved View vendor source →

Shock Hosting experienced a major incident on September 1, 2025, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 11:06 AM UTC
Resolved
Sep 01, 2025, 11:54 AM UTC
Duration
48m
Detected by Pingoru
Sep 01, 2025, 11:06 AM UTC

Update timeline

  1. investigating Sep 01, 2025, 11:06 AM UTC

    We are aware of an outage in Frankfurt and are investigating the cause..

  2. resolved Sep 01, 2025, 11:54 AM UTC

    Our datacenter provider claimed they had not received our monthly rent payment, but after we provided proof, they located the payment and restored our service. .