Shock Hosting incident

West Chicago - PDU failure

Minor Resolved View vendor source →

Shock Hosting experienced a minor incident on September 2, 2025, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 03:42 PM UTC
Resolved
Sep 02, 2025, 04:01 PM UTC
Duration
18m
Detected by Pingoru
Sep 02, 2025, 03:42 PM UTC

Update timeline

  1. identified Sep 02, 2025, 03:42 PM UTC

    PDU-B in our West Chicago rack is currently experiencing failures, causing intermittent power; replacement is being arranged..

  2. resolved Sep 02, 2025, 04:01 PM UTC

    The PDU has been replaced; all affected services should be back online..