Shock Hosting incident

NY-S4 - Outage

Major Resolved View vendor source →

Shock Hosting experienced a major incident on September 8, 2025, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 09:33 AM UTC
Resolved
Sep 08, 2025, 10:34 AM UTC
Duration
1h 1m
Detected by Pingoru
Sep 08, 2025, 09:33 AM UTC

Update timeline

  1. investigating Sep 08, 2025, 09:33 AM UTC

    We are currently investigating an outage with NY-S4; it appears to be refusing to power up, so the DC tech will be investigating further..

  2. resolved Sep 08, 2025, 10:34 AM UTC

    The machine's power cables were reseated, and it is now booting up. All services should be back online..