ShipStation incident

Rithium (formerly Channel Advisor) Outage Impacting All Stores

Critical Resolved View vendor source →

ShipStation experienced a critical incident on November 21, 2025 affecting ChannelAdvisor, lasting 3d 16h. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 01:22 AM UTC
Resolved
Nov 24, 2025, 05:48 PM UTC
Duration
3d 16h
Detected by Pingoru
Nov 21, 2025, 01:22 AM UTC

Affected components

ChannelAdvisor

Update timeline

  1. monitoring Nov 21, 2025, 01:22 AM UTC

    ShipStation is aware of the technical issues impacting the Rithium (formerly Channel Advisor) marketplace integration. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! You can also check the status at the marketplace's status page, https://status.channeladvisor.com/

  2. resolved Nov 24, 2025, 05:48 PM UTC

    This incident has been resolved.