ShipStation incident

NetDespatch API Issue impacting label generation

Minor Resolved View vendor source →

ShipStation experienced a minor incident on November 28, 2025 affecting Carrier Integrations, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 09:47 AM UTC
Resolved
Nov 28, 2025, 12:24 PM UTC
Duration
2h 36m
Detected by Pingoru
Nov 28, 2025, 09:47 AM UTC

Affected components

Carrier Integrations

Update timeline

  1. identified Nov 28, 2025, 09:47 AM UTC

    NetDespatch have found an isolated issue in their API impacting label generation. They’re currently working on a fix.

  2. resolved Nov 28, 2025, 12:24 PM UTC

    This incident has been resolved.