ShipStation incident

Carrier Issues - CanadaPost Create Label Error

Minor Resolved View vendor source →

ShipStation experienced a minor incident on December 24, 2025 affecting Carrier Integrations and Canada Post, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Dec 24, 2025, 03:52 PM UTC
Resolved
Dec 26, 2025, 01:54 PM UTC
Duration
1d 22h
Detected by Pingoru
Dec 24, 2025, 03:52 PM UTC

Affected components

Carrier IntegrationsCanada Post

Update timeline

  1. investigating Dec 24, 2025, 03:52 PM UTC

    ShipStation is aware of the technical issues impacting Canada Post Shipment. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

  2. investigating Dec 24, 2025, 03:57 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 26, 2025, 01:54 PM UTC

    Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.