ShippyPro experienced a minor incident on May 11, 2026 affecting PosteDeliveryBusiness, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
PosteDeliveryBusiness
Update timeline
- identified May 11, 2026, 10:44 AM UTC
The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format" We already contacted the carrier to receibe more information
- identified May 11, 2026, 12:28 PM UTC
The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format" Poste Italiane confirmed they are working to deploy a solution for this anomaly
- resolved May 13, 2026, 07:37 AM UTC
This incident has been resolved.