ShippyPro incident

Rates Not Displayed for Shipments on platform

Minor Resolved View vendor source →
Started
Apr 21, 2026, 09:47 AM UTC
Resolved
Apr 21, 2026, 10:02 AM UTC
Duration
15m
Detected by Pingoru
Apr 21, 2026, 09:47 AM UTC

Affected components

ShippyPro Platform (UI)

Update timeline

  1. investigating Apr 21, 2026, 09:47 AM UTC

    We have identified an issue affecting carrier rate retrieval during shipment creation on platform. Our team is working on a fix

  2. resolved Apr 21, 2026, 10:02 AM UTC

    The issue affecting carrier rate retrieval during shipment creation has been resolved. All services are now operating normally.

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