ShippyPro incident

LettreSuivieAffranchissement label creation temporarily unavailable

Critical Resolved View vendor source →

ShippyPro experienced a critical incident on October 2, 2026 affecting LettreSuivieAffranchissement, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 09:04 AM UTC
Resolved
Oct 02, 2026, 12:21 PM UTC
Duration
3h 16m
Detected by Pingoru
Oct 02, 2026, 09:04 AM UTC

Affected components

LettreSuivieAffranchissement

Update timeline

  1. investigating Oct 02, 2026, 09:04 AM UTC

    LettreSuivieAffranchissement is currently out of service. The label creation is returning the error cURL error 28: Operation timed out after 20002 milliseconds with 0 bytes received . We contacted the carrier to get more information, and we will give you new updates as soon as possible.

  2. identified Oct 02, 2026, 10:11 AM UTC

    The carrier confirmed an issue on their servers. We are working to deploy a fix as soon as possible.

  3. resolved Oct 02, 2026, 12:21 PM UTC

    The carrier is now operational again. In case you still have some orders in error, reelaborate them to obtain the shipping labels.