Shippo incident

Elevated error rate on Deutsche Post Tracking

Minor Resolved View vendor source →

Shippo experienced a minor incident on January 18, 2026 affecting Deutsche Post, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2026, 10:47 PM UTC
Resolved
Jan 19, 2026, 01:06 AM UTC
Duration
2h 18m
Detected by Pingoru
Jan 18, 2026, 10:47 PM UTC

Affected components

Deutsche Post

Update timeline

  1. investigating Jan 18, 2026, 10:47 PM UTC

    We have detected an elevated error rate from Deutsche Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Jan 19, 2026, 01:06 AM UTC

    This incident has been resolved.