Shippo incident

Elevated error rate on canada Post Shipment Service

Major Resolved View vendor source →

Shippo experienced a major incident on February 27, 2026 affecting Canada Post, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 02:39 PM UTC
Resolved
Feb 27, 2026, 07:25 PM UTC
Duration
4h 45m
Detected by Pingoru
Feb 27, 2026, 02:39 PM UTC

Affected components

Canada Post

Update timeline

  1. investigating Feb 27, 2026, 02:39 PM UTC

    We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Feb 27, 2026, 07:25 PM UTC

    The elevated error rate has been reduced and the services are back to operational.