ShipHero incident

KIT SKUs not populating on shipping.shiphero.com

Major Resolved View vendor source →

ShipHero experienced a major incident on August 16, 2023 affecting Label Printing, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2023, 03:50 PM UTC
Resolved
Aug 16, 2023, 04:06 PM UTC
Duration
16m
Detected by Pingoru
Aug 16, 2023, 03:50 PM UTC

Affected components

Label Printing

Update timeline

  1. identified Aug 16, 2023, 03:50 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 16, 2023, 04:06 PM UTC

    This incident has been resolved.