ShipHero incident

Errors while shipping

Major Resolved View vendor source →

ShipHero experienced a major incident on November 8, 2022 affecting Label Printing, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2022, 02:44 PM UTC
Resolved
Nov 08, 2022, 02:47 PM UTC
Duration
2m
Detected by Pingoru
Nov 08, 2022, 02:44 PM UTC

Affected components

Label Printing

Update timeline

  1. investigating Nov 08, 2022, 02:44 PM UTC

    We are investigating reports of errors while trying to ship orders.

  2. identified Nov 08, 2022, 02:46 PM UTC

    The cause of the issue has been identified and a fix is being deployed.

  3. resolved Nov 08, 2022, 02:47 PM UTC

    The issue has been resolved.