ShipHero incident

Shippo is down

Major Resolved View vendor source →

ShipHero experienced a major incident on February 22, 2024 affecting Label Printing, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2024, 04:38 PM UTC
Resolved
Feb 22, 2024, 07:46 PM UTC
Duration
3h 7m
Detected by Pingoru
Feb 22, 2024, 04:38 PM UTC

Affected components

Label Printing

Update timeline

  1. identified Feb 22, 2024, 04:38 PM UTC

    The Shippo team is working on a resolution.

  2. identified Feb 22, 2024, 05:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 22, 2024, 05:16 PM UTC

    It appears Shippo has resolved the issue. Their status is still open at https://status.goshippo.com/. We continue to monitor

  4. resolved Feb 22, 2024, 07:46 PM UTC

    This incident has been resolved.