ShipHero incident

Web dashboard - app.shiphero.com - some pages not loading

Major Resolved View vendor source →

ShipHero experienced a major incident on April 22, 2024 affecting ShipHero Dashboard, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2024, 06:05 PM UTC
Resolved
Apr 22, 2024, 06:20 PM UTC
Duration
14m
Detected by Pingoru
Apr 22, 2024, 06:05 PM UTC

Affected components

ShipHero Dashboard

Update timeline

  1. identified Apr 22, 2024, 06:05 PM UTC

    There is an issue with some pages of the web dashboard - app.shiphero.com - not loading. We have identified the issue and are working on a fix.

  2. resolved Apr 22, 2024, 06:20 PM UTC

    This issue has been resolved. Thank you for your patience.