ShipHero incident

DHL Ecommerce is down

Major Resolved View vendor source →

ShipHero experienced a major incident on April 21, 2025 affecting Label Printing, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 12:27 PM UTC
Resolved
Apr 21, 2025, 02:06 PM UTC
Duration
1h 39m
Detected by Pingoru
Apr 21, 2025, 12:27 PM UTC

Affected components

Label Printing

Update timeline

  1. investigating Apr 21, 2025, 12:27 PM UTC

    DHL Ecommerce is down we are investigating.

  2. resolved Apr 21, 2025, 02:06 PM UTC

    DHL has resolved the issue.