ShipHero experienced a major incident on April 21, 2025 affecting Label Printing, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Label Printing
Update timeline
- investigating Apr 21, 2025, 12:27 PM UTC
DHL Ecommerce is down we are investigating.
- resolved Apr 21, 2025, 02:06 PM UTC
DHL has resolved the issue.